This policy explains what The Pained Brain collects through this website, how we use it, and the choices you have.
Effective date: September 11, 2026
What this policy covers
This policy covers information collected through thepainedbrain.com.
Information we collect
- Information you give us — name, contact details, and anything you enter into a form or send us by email or text.
- Technical information — IP address, browser and device type, pages viewed and time on site, collected automatically through cookies and similar technologies.
How we use it
- To respond to you and provide the services you asked for
- To send the communications described in our SMS Policy, where you have consented
- To operate, secure and improve the website
- To meet legal and regulatory obligations
What we do not do
We do not sell your personal information. We share information with service providers who work on our behalf — and only as far as they need it to do that work.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services on our behalf — such as our SMS delivery provider — is permitted only so far as they need it to deliver messages for us. Text messaging originator opt-in data and consent are excluded from all such sharing, and that information will not be shared with any third parties.
Cookies
You can refuse or delete cookies through your browser settings. Parts of the site may not work properly if you do.
Security
We use administrative, technical and physical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send health information through this website’s forms, by email, or by text.
Children
This website is not directed at children under 13, and we do not knowingly collect their information online.
Your choices
You may ask us what information we hold about you, ask us to correct or delete it, and opt out of messages at any time. Contact us using the details at the end of this page.
Contact
The Pained Brain
Email: info@thepainedbrain.com